Terms and Conditions — Serviapro.com

These Terms of Service (“Terms”) govern your use of Serviapro.com (“we,” “our,” or “site”). Servia LLC operates this website to connect consumers with service providers. We do not provide professional services or home improvement work. Nothing on this site should be taken as professional advice or create a contractor-client relationship.

1. Services

Serviapro.com provides marketing and lead generation services. By submitting information on our site, you agree that we may share it with third-party service providers who may contact you. We do not guarantee that you will be contacted, qualify for, or receive services. We do not control or endorse the quality, timing, legality, or outcome of services offered by providers.

2. Information Sharing

By submitting your information, you consent to share it with third parties, including lead aggregators and contractors. These parties have their own terms and privacy practices, which you should review. You agree they may contact you via phone, email, or SMS.

3. Consent to Communications (TCPA)

By submitting a request, you expressly consent to contact by Serviapro.com and its marketing partners via phone (including autodialed and prerecorded calls), SMS/text, and email, even if your number is listed on a federal or state Do Not Call registry. Consent is not a condition of purchase. Standard message and data rates may apply.

4. Third-Party Links

We may provide links to third-party websites. We are not responsible for their content or policies. Visiting or interacting with third-party sites is at your own risk.

5. Intellectual Property

All content on Serviapro.com is owned by us or our licensors. You may not copy, distribute, or create derivative works without written consent.

6. Indemnity

You agree to indemnify and hold harmless Serviapro.com, its affiliates, and employees from any claims arising from your use of the site, submission of information, or violation of these Terms.

7. Disclaimer of Warranties

The site is provided “as is” and “as available.” We disclaim all warranties, including accuracy, timeliness, uninterrupted access, or that third-party services will meet your needs.

8. Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed $500.

9. Privacy

Our Privacy Policy is incorporated into these Terms. Please review it before submitting personal information.

10. Class Action Waiver

You agree to resolve disputes on an individual basis only, not as part of any class or consolidated action.

11. Arbitration

Any dispute will be resolved by binding arbitration under the American Arbitration Association (AAA) Commercial Rules in the State of Delaware. The arbitrator’s decision is final. Punitive damages are not permitted. Parties waive the right to a jury trial. Each party pays its own fees, except the prevailing party may recover reasonable attorney and arbitration fees up to $20,000.

12. Eligibility and Use

You confirm that you are over 18 and provide accurate information. You will not use the site for unlawful purposes. We may suspend or terminate access at any time.

13. Governing Law

These Terms are governed by Delaware law. Claims must be filed within one year of the cause of action or be waived.

14. Changes

We may update these Terms at any time. Continued use of the site indicates acceptance of any changes.

15. Contact

For questions, contact us at support@serviapro.com or visit https://www.serviapro.com/contact-us.